Frequently Asked Questions
Everything you need to know about orders, products, shipping, and more.
Shipping & Delivery
Returns & Warranty
Ordering & Payment
Products
Shipping Issues
Dealers & Business
About Us
Shipping & Delivery
In-stock items typically ship within 1-2 business days. New releases,
pre-orders, or out-of-stock items may require 2-3 weeks for production before
shipping.
Yes. APO/FPO orders are treated as domestic shipments and shipped through USPS.
Yes. International customers are responsible for any customs duties, taxes, or import
fees required by their country. We cannot mark shipments as gifts or alter customs
declarations.
Some oversized, heavy, or regulated items may require additional shipping charges. Any
applicable fees will be calculated at checkout.
While we strive to ship all orders on time, delays may occasionally occur due to production
schedules, carrier issues, weather, or holidays. If your order is affected by a significant
delay, we will provide updates as soon as possible.
Returns & Warranty
Returns are accepted within 30 days of the original ship date.
Yes. Approved returns are subject to a 20% restocking fee. Original shipping
charges are non-refundable.
Returned products must be new, unused, and in their original packaging. A copy
of the invoice or order confirmation must be included.
Our lifetime warranty covers manufacturing defects in materials and
workmanship. It does not cover normal wear and tear, improper maintenance,
accidents, misuse, abuse, loss, or cosmetic damage.
No. Custom, personalized, engraved, or modified products are non-returnable and
non-refundable unless there is a manufacturing defect.
Ordering & Payment
We accept all major credit cards and PayPal.
Yes. All transactions are protected using SSL encryption to ensure your payment
information remains secure.
At this time, we do not offer military or law enforcement discounts. We strive to keep our
prices as competitive as possible for all customers year-round.
Order tracking information is available through your account dashboard. Simply
log into your account and view your order history.
Orders may be modified or canceled before they enter processing or production.
Please contact us as soon as possible if you need to make changes.
Products
Knife and axe laws vary by state and local jurisdiction. It is the customer's
responsibility to understand and comply with all applicable laws before purchasing.
Uwharrie Outdoor reserves the right to cancel orders that cannot legally be shipped to the
destination.
By purchasing from Uwharrie Outdoor, you certify that you are at least 18 years
old and legally permitted to own the product in your jurisdiction.
Yes. Every Uwharrie Outdoor knife is inspected and shipped with a factory edge,
ready for use right out of the box.
Yes. All Uwharrie Outdoor knives include a durable injection-molded sheath
designed specifically for the knife model.
Yes. Uwharrie Outdoor fixed-blade knives feature full-tang construction for
maximum strength, durability, and reliability in the field.
Steel type varies by model. Complete specifications, including blade steel, are listed on each
individual product page.
Blade hardness varies by model and steel type. Please refer to the specifications listed on the
individual product page for detailed information.
Yes. We offer engraving on select products. Options may vary depending on the model and
available space on the blade or handle. Please contact us before placing your
order to discuss engraving options.
Yes. Replacement sheaths are available for many of our knife models. We also offer
Universal Knife Sheaths in multiple sizes to fit a wide range of blades.
Replacement parts may be available depending on the product. Contact our customer service team
with your specific needs and we'll do our best to help.
Regular cleaning, lubrication, and proper sharpening will help maintain peak
performance. Damage resulting from improper sharpening, neglect, misuse, or modifications is not
covered under warranty.
All steel can corrode if not properly maintained. Regular cleaning and light
oiling will help protect your blade and extend its service life.
At this time, we do not offer sharpening services. We recommend using quality sharpening tools
and following proper maintenance procedures to keep your blade performing at its best.
Product materials and specifications are listed on each product page. Uwharrie Outdoor products
are designed in the USA and manufactured using premium materials and precision
machining processes.
Our products are manufactured using precision CNC machining and modern
production methods to ensure consistency, durability, and quality. Specific manufacturing
details can be found on each product page.
Uwharrie Outdoor products are designed in the USA. Please refer to individual
product pages for specific manufacturing information.
Shipping Issues
If your package is lost in transit, please contact us and we will work with the carrier to
resolve the issue. Uwharrie Outdoor is not responsible for packages marked as
delivered by the carrier but reported as lost or stolen afterward.
Please inspect your order upon arrival. If your item arrives damaged or defective,
contact us within 7 days of delivery and provide photos of the product and
packaging.
Dealers & Business
We offer a wholesale dealer program for qualified retailers. Visit our Dealer Program page or contact us directly for pricing,
requirements, and application information.
Yes. We can accommodate bulk purchases, corporate gifting programs, custom
branding, and special projects. Contact us for a quote.
Yes. We regularly review sponsorship, partnership, and collaboration
opportunities. If you are interested in working with Uwharrie Outdoor, please
contact us with details about your event, organization, business, or content platform.
Custom projects may be available on a limited basis. Contact us to discuss your
requirements.
About Uwharrie Outdoor
Uwharrie Outdoor is a U.S. Army veteran-owned company based in Fayetteville,
North Carolina. We design rugged outdoor gear and cutting tools in the USA with a focus on
quality, reliability, and real-world performance.
You can contact us through our website contact form or by emailing our
team directly. We strive to respond to all inquiries as quickly as possible.
Yes. Uwharrie Outdoor has a retail showroom located at:
6468-B Yadkin Road
Fayetteville, NC 28303
Customers are welcome to stop by to view products, ask questions, and purchase gear in person. Please check our website or contact us for current store hours.
6468-B Yadkin Road
Fayetteville, NC 28303
Customers are welcome to stop by to view products, ask questions, and purchase gear in person. Please check our website or contact us for current store hours.
Yes. Local customers may be able to pick up orders at our Fayetteville
showroom. Please contact us before placing your order or wait for pickup
instructions after ordering.
Still have questions? Our team is happy to help.
Contact Us