FAQs

In-stock merchandise typically ships within 1–2 business days. New or out-of-stock items are made to order and can take 2–3 weeks to produce and ship.

Yes. We're required by law to declare full retail value to customs, so any duties or import fees charged by your local government are the buyer's responsibility — we can't mark packages as gifts to avoid this.

Returns and replacements must be received within 30 days of the ship date. We recommend using a trackable shipping method — we're not responsible for items lost or stolen in transit.

It covers manufacturing defects in workmanship only — we'll repair or replace at our discretion. It does not cover accidents, improper care, negligence, or normal wear and tear.

We accept all major credit cards and PayPal, processed through SSL-encrypted secure checkout.

Blade laws vary by state and locality. It's the buyer's responsibility to confirm local regulations before ordering — reach out to us if you're unsure.

We offer competitive wholesale pricing and dedicated support to retailers nationwide. Visit our Become a Dealer page to apply.